Shipping policy

Shipping Policy

Where we ship

We currently ship to addresses within the United States only, including APO/FPO/DPO addresses where the carrier allows. We do not ship internationally at this time.

Processing time

Many items at Frances Brewster ship directly from the designers and brands we partner with. Orders are typically processed within 1–5 business days (Monday–Friday, excluding holidays). You'll receive a shipping confirmation email with tracking as soon as each item ships.

Multiple packages

Because items may ship from different designers' locations, an order with several items may arrive in separate packages on different days. Each package will have its own tracking number.

Shipping rates

Shipping and handling charges are calculated at checkout based on the items in your cart and your delivery address. Available shipping options and estimated delivery times are shown before you pay.

Delivery estimates

Delivery times shown at checkout are estimates provided by the carrier and begin once your order ships. Carrier delays due to weather, holidays, or other events are outside our control.

Lost, stolen, or damaged packages

Please make sure your shipping address is correct before placing your order. If tracking shows delivered but you can't find your package, check with neighbors and your local carrier, then contact us within 7 days of the delivery date. If your order arrives damaged, email a photo to support@francesbrewster.com within 7 days of delivery.

Questions

Contact us at support@francesbrewster.com or (772) 231-2051.